TYPES OF SERVICES WE PROVIDE
IT Technical Support
Without a technical support facility in place, your customers are bound to be in a mess. At any point, someone will contact a company for assistance in understanding, using, or troubleshooting a product. Customer frustration levels will grow if you cannot solve problems or respond to questions accurately, and brand trust is bound to deteriorate. With Rewind IT technical support services, your customers can get back to using your service quickly.
A Look at Our Best Technical Support Services
Help Desk: Join your customers at our acquainted and dynamic help desk for all software and hardware-related questions, support, and troubleshooting.
Software Assistance: With phone assistance, and a devoted team managing email support or live website chats, your customers never have to feel swamped with your software solution.
Hardware Assistance: Clear any doubt of defective hardware and communicate the quality of your product by solving standard hardware queries that less experienced or first-time customers tend to ask.
Why Choose Rewind for Your Live Chat Support Services?
- 24/7 Technical Support
- Single POC
OUR OFFERED SERVICES
- Monitoring of the entire gamut of the system
- Backup services
- IT procurement
- Cloud computing
- Migration from physical to virtual and much more.