IT Technical Support


Ecommerce Development

E-commerce i.e. electronic commerce consists of the purchasing and selling of services or products through electronic systems.

Payment Integration

A payment processes credit cards at online and offline stores. It transfers the key information between websites/mobile devices and payment processors/banks, and vice versa.

Cart Option

A shopping cart on an online retailer’s site is a piece of software that facilitates the purchase of a product or service.

IT Technical Support

Without a technical support facility in place, your customers are bound to be in a mess. At any point, someone will contact a company for assistance in understanding, using, or troubleshooting a product. Customer frustration levels will grow if you cannot solve problems or respond to questions accurately, and brand trust is bound to deteriorate. With Rewind IT technical support services, your customers can get back to using your service quickly.

A Look at Our Best Technical Support Services

Help Desk: Join your customers at our acquainted and dynamic help desk for all software and hardware-related questions, support, and troubleshooting.

Software Assistance: With phone assistance, and a devoted team managing email support or live website chats, your customers never have to feel swamped with your software solution.

Hardware Assistance: Clear any doubt of defective hardware and communicate the quality of your product by solving standard hardware queries that less experienced or first-time customers tend to ask.

Why Choose Rewind for Your Live Chat Support Services?

  • Experienced
  • Cost-effective
  • 24/7 Technical Support
  • Single POC


  • Monitoring of the entire gamut of the system
  • Backup services
  • IT procurement
  • Cloud computing
  • Migration from physical to virtual and much more.